Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Royal Marsden Hospital (Chelsea)
2020-10-30
Person
5
5
0
Review of Critical Care Unit
written by a patient
30th October 2020
I felt there was a lot of attention to detail, very gentle care and that staff were attentive.
Once I came round from the op, staff were very approachable and friendly , again with attention to detail.
I was impressed with the way all the staff worked alongside one another...willingly and without being asked, helped each other with a really good co-operative spirit.
Very positive atmosphere
Suggested improvements
Very minor but worth a mention I think...
Was recovering from op...still having to lie stock still and really unable to do anything else.....and two staff started what they thought to be a quiet chat.....
Only because of the general silence and assumption that patients aren't all that conscious..it was quite disturbing...
The Royal Marsden Hospital (Chelsea)
2020-10-29
Person
5
5
0
Review of Critical Care Unit
written by a patient
29th October 2020
Everyone in the CCU was absolutely fantastic. I felt reassured that I was receiving the best possible care for the short time that I was there.
The Royal Marsden Hospital (Chelsea)
2020-10-29
Person
5
5
0
Review of Radiosurgery
written by a patient
29th October 2020
they made it such a nice experience. always on-time, happy relaxing people, am so grateful for the whole experience
Dave Ward
Suggested improvements
nothing at all
The Royal Marsden Hospital (Chelsea)
2020-10-24
Person
5
5
0
Review of Radiotherapy Chelsea
written by a patient
24th October 2020
Treatment that ended on 22 Oct could not have been better
Suggested improvements
I can think of nothing -- everything was done efficiently and with kindness
The Royal Marsden Hospital (Chelsea)
2020-10-15
Person
5
5
0
Review of Surgical Unit
written by a patient
15th October 2020
I was treated with great kindness and friendliness by all the staff. Everyone was very efficient and di their job calmly and in a timely fashion. I am very grateful for the brilliant job the staff at the Royal Marsden do for their patients at a time when patients are worried and scared. Thank you all very much.
Suggested improvements
All good
The Royal Marsden Hospital (Chelsea)
2020-10-14
Person
4
5
0
Review of Radiotherapy Chelsea
written by a patient
14th October 2020
Everyone I came into contact with was efficient, courteous, kindly and brisk. The 2 "not at all" selections are because neither question was relevant in my case.
Suggested improvements
Inform me ahead of time of scheduled clinic interviews.
The Royal Marsden Hospital (Chelsea)
2020-10-05
Person
5
5
0
Review of Radiotherapy Chelsea
written by a patient
5th October 2020
Staff were available in the Radiotherapy Department to help with skin and could talk through treatment with a nurse on Friday mornings.
Suggested improvements
Can’t think of anything
The Royal Marsden Hospital (Chelsea)
2020-10-05
Person
5
5
0
Review of Rapid Diagnostic and Assessment Centre
written by a patient
5th October 2020
The nurses and Doctors I saw at the Rapid Diagnostic and Assessment Centre were so helpful and kind(Netty, Kal, Goscia, Simone, others) so that, although I obviously wasn't there for a wonderful reason, it was a pleasure to spend time with them. They were warm and friendly and there was a nice atmosphere at the clinic (plus it smelled nice !!) This was my second visit within weeks and Goscia and Simone even remembered me from the previous visit.
Suggested improvements
I cannot think of anything really.
The Royal Marsden Hospital (Chelsea)
2020-10-03
Person
4
5
0
Review of Radiosurgery
written by a patient
3rd October 2020
great service all round, from arrival till discharge. accompanied everywhere so not feeling unimportant
Suggested improvements
Nothing under the challenging circumstances facing all hospitals at present.
The Royal Marsden Hospital (Chelsea)
2020-09-24
Person
5
5
0
Review of Surgical Unit
written by a patient
24th September 2020
Saying "very good" in the first response is an understatement. "Fantastic" would be more like it. In your list of questions, there is an important one missing: "How would you rate the quality with which your procedure was carried out?" Again, that was fantastic.
Suggested improvements
Nothing to say.